FINN Privacy Policy  

Finn Communications Limited

General Data Protection Regulation


Data Protection Officer

Finn Communications Limited (company number 05573198) (“Finn”) is the data controller of personal data you provide via Finn’s website.


Finn does not require a formally appointed data protection officer as its does not meet the criteria required by the Information Commissioner’s Office (ICO). However, if you have any questions or comments in respect of Finn’s compliance with the data protection legislation (primarily the General Data Protection Regulation 2016 and the Data Protection Act 2018 which are together referred to as the “Data Protection Legislation” in this policy), please contact Finn at dataprotection@finncomms.com.


Privacy Policy

This Privacy Policy governs the manner in which Finn collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://finncomms.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Finn.


Personal data

We may collect personal data (which has the meaning set out in the Data Protection Legislation) from Users in a variety of ways, including, but not limited to, when Users visit the Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on the Site.


We will retain all personal data we collect via the Site for no longer than 2 years from the date of collection, unless a User asks us to delete their personal data before the end of the 2 year period and we have no other grounds upon which we are entitled to retain the personal data. If a User unsubscribes from our marketing communications we will retain their personal data indefinitely on a suppression list to ensure no further communications are sent.


Users may be asked for, as appropriate, their name, email address, mailing address & phone number. We will collect personal data from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include technical information, including the Internet protocol (IP) address used to connect the computer to the Internet, login information, browser type and version, time zone setting, browser plug in types and versions, operating system and platform; and information about the website visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the Site (including date and time), products viewed or searched for, page response times, Website errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page.


Web browser cookies

Our Site may use cookies to enhance User experience. More information about the cookies we collect is set out in our Cookie Policy.


How we use collected information

Finn may collect and use Users’ personal data for the following purposes:


to improve customer service;

to respond to your customer service requests and support your needs more efficiently;

to personalise User experience;

to understand how our Users as a group use the services and resources provided on our Site;

to improve our Site in terms of functionality and security;

to administer the Site and carry out troubleshooting and testing;

to improve our products and services using your feedback;

to run a promotion, contest, survey or other Site feature;

to send you information, either because you have agreed to receive the information or because we are able to send you the information in accordance with the Data Protection Legislation.


The majority of the processing set out above is carried out on the grounds of our legitimate interests, although we will seek your consent where required under the Data Protection Legislation (for example, to send you marketing communications if we are unable to rely on legitimate interests to do so). If we process your personal data on the basis of your consent, you are entitled to withdraw your consent at any time. Withdrawal of your consent won’t affect any processing we have carried out in respect of your personal data prior to you withdrawing consent.


How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


Sharing your personal information

We do not share, sell, trade, or disclose Users’ personal data to others except as set out below. We may use third party service providers to send newsletters or surveys on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


Certain suppliers that we use, for example third party providers of marketing and email services, may be located outside the EEA. If any personal data is transferred outside the EEA we will ensure there are appropriate safeguards in place in accordance with the Data Protection Legislation.


We may disclose your personal data where we:

sell any or all of our business or assets or we buy another business or assets in which case we may disclose your personal data to the prospective buyer or seller;

are under a legal duty to comply with any legal obligation or in order to enforce or apply our terms and conditions; or

need to disclose it to protect our rights, property or safety of our clients or others, including the exchange of information with other companies, organisations and/or governmental bodies for the purposes of fraud prevention and credit risk reduction.

We may share generic aggregated demographic information not linked to any personal data regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. You will not be identifiable from this data.


Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.


Changes to this privacy policy

Finn has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.New Paragraph

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

hello@finncomms.com