Situation:

Morphy Richards was tracking online conversations around its brand

Problem:

A social media audit demonstrated low levels of brand engagement

Solution:

Provide a framework allowing Morphy Richards to become the online go-to brand for house proud people. Hold workshops for employees so they can actively engage

Innovative communications:

Design and production of a social media hub; homeofthehouseproud.com, launching products through proactive blogger engagement, Facebook and Twitter

Business growth?:

Dramatic increase in positive online buzz, organic month-on month increase in visitor traffic to social media hub. Soup maker sold out within the first week

Posted by on July 27th, 2011